CAPATUS ADVISORY

 ADVISORY 

PERFORMANCE, LEADERSHIP, LEAN, EXECUTIVE ON-DEMAND

Our Advisory services team will partner with you to define and implement a process of continuousCapatus Collaborative Model diagnosis, action planning, implementation and evaluation, with the goal of transferring knowledge and skills to organizations and teams to improve their capacity for solving problems and managing future change.

We employ OD through-out the process. Organizational Development (OD) is a field of research, theory, and practice dedicated to expanding the knowledge and effectiveness of people to accomplish more successful organizational change and performance.

A few of our focus areas include:

  • Workforce analytics
  • Organizational and process design
  • People Strategy Optimization: Creating a highly effective HR function
  • Change Leadership (look beyond managing change)
  • Workforce Alignment and Planning: align talent with business strategy
  • Modeling and predictive tools
  • Lean and process re-engineering

Customer-centricity

Putting the customer (internal and external) at the heart of the business is something that most organizations have been thinking and talking about for years. Despite their good intentions, many organizations are still in very early stages of developing their customer strategies. Fewer still have taken decisive action. Ready to accelerate the process?

We can help improve customer satisfaction, increase performance and engagement, and increase your revenue. Interested?

  • Compelling customer insights: Unlocking the value in your customer data to increase engagement, optimize hiring processes, and grow revenue and margins
  • Competitive market research: allowing for more informed decision-making
  • Sales process analysis and optimization (from product sales, to closing new hires)
  • Strong customer relationships: Transforming customer experience to build loyalty both inside and out

Our comprehensive approach partners with you to transform your organization into a new state which speeds process time, saves money, improves decision making, improves the customer experience, and aligns all organizational systems with mission achievement.

Our services include:

  • Effectiveness Assessment
  • OE Transformation: From restructuring, new tools, processes, people, and systems, and measuring its result.
  • Process Improvement
  • Program Management Office (PMO) Implementation and Support
  • Strategic Planning
  • Change Management: Guiding change within your organization to ensure adaptation and alignment with new business imperatives.

EXECUTIVE ON-DEMAND

When organizations find themselves with a need for temporary, high-level expert talent in the for profit and nonprofit world. Capatus can help. We provide mid to executive-level professionals across multiple disciplines on an interim basis. Area of focus may include

  • Bridging permanent recruitment gaps and sudden vacancies
  • Managing turnarounds
  • Managing change of culture, strategy, policy, structure
  • Taking charge of specific projects such as launching a new product or service
  • Part-time management when circumstances don’t warrant a full time role
  • Post-merger/acquisition management
  • Applying special expertise or knowledge on a project that is outside the company’s core competency
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