About Capatus

For more than a decade, our team has worked with clients to turn ideas and insights into actions. 

From Ideation to Execution to Outcome.

Tomorrow. Delivered Together.

At Capatus, we are in the business of creating more secure and rewarding futures for our clients — whether we’re designing brand strategy, executing upon performance improvement initiatives, recruiting, or aligning talent with workforce needs. Using research, analysis and diverse insights as catalysts for change, we anticipate and understand the impact of business decisions. We understand today and envision tomorrow through a holisitic view founded upon innovation, specialized expertise, and a deep analytical rigor.

We believe in the power of cross-functional collaboration ― bringing people from various spheres, bringing together their knowledge, expertise, and experience. Cross-team and discipline collaboration, hence our focus on practices, has become a key driver of advantage for companies who want to stay ahead of their competitors and constantly stay on top of their game. Our practice model brings together best practices, models, and people across markets and geographies those challenging the assumptions that may underpin a particular industry.

For more than a decade, our team has worked with clients to turn ideas and insights into actions. Tomorrow. Delivered Together.

From Ideation to Execution to Outcomes

Our value proposition is simple: The talent to ideate and the ability to execute all within one company. The benefit to our customers is simple: Great ideas executed faster, more effectively and easier for our clients.  From start to finish, problem to solution.

Our Values

Our fundamental values unite us — across geographies, businesses and solutions, generations and cultures. We believe in:

  • Integrity. We are adventurous, creative, and open-minded and always do what’s right even when no one is looking.
  • People. The heart of everything. They drive our innovation, our solutions, and our passions.
  • Performance. We deliver WOW through customer service and know that together, we have the power to create a more rewarding tomorrow.

Executive Team

Mark A. Lukens, MBA

Mark A. Lukens, MBA

Partner - New York

Global Talent Practice leader; Brand Institute leader; Health care; Marketing; Advisory; Research; Non-profit

Mark T. Hamilton, MST

Mark T. Hamilton, MST

Partner - New York

Non-profit practice leader; Talent practice; Government programs; Global Education leader

Nicole Graziano Etheridge

Nicole Graziano Etheridge

Principal - Boston

Sales Institute leader; Brand; Advisory; Management

Jason R. Etheridge

Jason R. Etheridge

Principal - Boston

Non-profit practice leader; Leadership; Philanthropy; Capital Campaigns; Brand; Advisory

Brad B. Heller, MHA

Brad B. Heller, MHA

Principal - New York

Global Training leader; Hospitality practice; Health care; Extended & Long-term care; Non-profit

Kim Ivory Vail

Kim Ivory Vail

Principal - Pittsburgh

Global Talent practice principal; Brand Institute principal; Advisory; Sales

Jonathan M. Lukens, Ph.D.

Jonathan M. Lukens, Ph.D.

Principal - Boston

Research practice leader; Non-profit; Academia; Public policy leader; Program evaluation leader

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